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Leadership Skills for Maintenance Supervisors and Managers

Based on popular text, This course and level 2 were part of the University of Alabama’s Maintenance Management Certificate Program

Industries : The Management Skills course is designed for all types of maintenance supervisors and managers. Industries include manufacturing, process, refining, mining, fleet, facilities (buildings such as hospitals, Airports, Offices, Prisons and Sports and entertainment venues).

Who : This course is for people who supervise or manage maintenance work. Its focus is on the necessary management and people skills needed to foster maximum productivity, high quality, and good morale. Ideal candidates either supervise maintenance workers or manage maintenance through supervisors. This course is also recommended for people being considered for advancement.  A third group would be Supervisors from other departments that work with maintenance because they could learn about supervision and essential maintenance management.

Why : Many topics are covered to aid the supervisor in their effectiveness: How to increase the amount of work you get done through introductory time management techniques. Learn to deal with difficult people effectively. Learn the basics of planning and scheduling. How to know the strengths and weaknesses of your workgroup. Setting up a work schedule that adds to the productive day reduces confusion and helps get your users rooting for you. How to supervise friends and older employees successfully and sensitively. Identify the great PM inspector within your crew. How to take seminars and retain more information. Specific techniques to help you react well and make the right decisions in high-stress situations.

What you will learn:

  • Proven methods for handling problems with difficult employees, vendors, and coworkers
  • Specific ways to make the change from technician to supervisor quickly and effectively
  • How to communicate with management to get them to implement your suggestions
  • Easy-to-implement techniques to improve your workers' productivity
  • How to use preventative maintenance to better control breakdowns
  • Guidelines for assessing your existing PM system to identify areas that can be improved
  • How you should prioritize your PM task list and what tasks you can eliminate
  • How to deal with the unique challenges of supervising friends and older employees successfully and sensitively
  • How to recognize the signs that an employee is about to quit
  • Tried and proper guidelines for hiring and retaining the best employees
  • Up-to-date information on low-cost, high-technology predictive maintenance techniques
  • How to optimize your particular strengths and minimize your weaknesses
  • Proven methods to teach you how to control your reactions in high-stress situations and to help you make the best decisions at those critical moments
  • The three basic rules of managing employees so that you motivate your workforce to perform at the highest level possible
  • The best way to present what you have learned at this seminar so that management will see it (and you) in a positive light
  • What every supervisor should know about computerized maintenance management

2-day Management Skills for Maintenance Supervisors, Team Leaders and Managers Level 1

In the following agenda:

RED – are interactive exercises of various types

Day 1 :

  1. Attributes of a great maintenance supervisor: Effectiveness as a supervisor requires balancing a good many capabilities. Techniques are introduced to improve learning for all seminars.
  2. Exercise in motivating maintenance workers. Determine what motivates maintenance workers.
  3. Maintenance Planning and scheduling: The course features a rapid, complete overview of maintenance planning and scheduling — maintenance job planning exercise.
  4. Supervisor evaluation clinic: Every supervisor brings something unique to the supervisory relationship. The participants will be shown how they are as su­pervisors, where they need development, and where they have weaknesses that can be exploited by their subordinates, peers, or bosses. Exercise to determine your supervisory style.
  5. Coping with difficult people: Successful dealing with difficult people and situations is a crucial skill for supervisors to deal with a difficult situation or person.

Day 2 :

  1. The complete PM (Preventive Maintenance) cycle: The Complete PM Cycle introduces using a PM model of organizing all maintenance. A checklist is included to install a new PM system or revise ex­isting one.
  2. Computerization of Maintenance for supervisors. How to understand the CMMS and make it work for you.
  3. Condition-based Maintenance: This chapter discusses each primary inspection mode (vibration, infrared, ultrasonic, etc.) and gives guidelines for getting involved. Presentation and discussions about PdM experiences
  4. Particular Problems of the maintenance supervisor: Maintenance supervisors face challenging problems. Issues include dealing with discipline, supervising older and younger employees, supervising friends, drug and alcohol abuse. Exercise and presentations in local special issues
  5. Supervisor Productivity Enhancement: Introduction to time management. The text provides a reading list and a resource list for further study. The course ends with the writing and committing to an Action Plan. Exercises in time management and setting priorities

This class is available in 1, 2, 3, and 5-day versions

This course can be given as a practical workshop on your shop floor.

Testimonial

  • “Outstanding! Very easy to understand. Gets the point across nicely.” – R. Scott, SCM Chemicals
  • “Innovative ideas, good examples.” – D. Morrison, Seagate Technology
  • “Wish I had this 10 years ago when I first became a supervisor.” – J. Hart, Dir of Prop Ops, Hilton Hotels

Training options :

We are flexible about your specific needs for outcomes from the course.

Option 1
Option 1

The most basic way is to present a standard course after a brief email conversation about goals and objectives. The courses are tried and tested and have been used to good effect worldwide in many maintenance situations.

Option 2
Option 2

The second and most common option involves a one-day site visit before the class. This visit allows me to add examples from your facility, adjust the verbal presentation to suit your needs, meet some key players, and see some of the unique problems you face.

Option 3
Option 3

involves a more extensive site visit (to be defined) a few weeks before the class. This extra time allows me to customize and add examples from your facility and adjust the verbal presentation to suit your needs. It is always good to meet some of the key players and see for myself some of the unique problems you face.

Option 4
Option 4

The third option is to conduct a maintenance audit survey that looks at all the aspects of maintenance, evaluates areas where improvements are possible, and slanting the training to the competencies needed to implement the upgrades uncovered in the survey.

more details about this course